Many of your questions are answered on our FAQ page. Please click here to read our FAQ page!!! Contact information Via E-Mail: For orders and to see if an item is in stock, write to Kathy or Wendy at: orders@middlesexvillagetrading.com Please don't try to ask Kathy or Wendy tech questions. They doesn't know! They can tell you what is in stock and what calibers are available. On the flip side of that thought, Pete doesn't have a clue what is in stock. So for tech info ONLY, write to Pete at: info@middlesexvillagetrading.com Via Phone: Normal business hours are 9AM-4PM Monday through Thursday EST. We usually work late into the night, but may not answer the phone after hours. If you get voicemail, leave a message. On Fridays and Saturdays there may or may not be someone able to answer the phone, it depends on what we have going on. Friday is 4-H day for Pete & Caleigh, Kathy and Earl take Fridays off which gives them a 3-day weekend to work on their homestead. If you call over and over and don't leave a message, you are probably just interrupting another call by bleeping through "call waiting" and making it that much longer before we can get back to you. There is one phone line. Use common sense and leave a message. Think of time zones too. If you are in California and call us at 9PM, it is Midnight here. Let's make a deal: don't call us at Midnight and we won't call you at 6AM. Phone: 603 826-5825 To visit: Our physical address is 623 Meany Road, Charlestown, NH 03603 in case you want to drop by and visit. It's a good idea to call first to be sure we will be here and have the items in stock that want to look at. Call or email for directions because Mapquest etc will send you down a road that doesn't really exist. If you want to come up and spend the afternoon shooting, please let us know in advance so we can plan for lunch etc. There is a standing offer to come and spend an afternoon learning about muskets and their care. Generally, such an afternoon covers how a lock works, different styles of muskets and rifles, casting round ball, rolling cartridges, loading and firing at a target, cleaning the musket, and general firearms history. This offer is extrended to anyone who is interested, no purchase required. All we ask is advance notice. For wholesale and unit information, click here. To read our repairs and returns policy, click here. Thank you for your interest in our products.