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Please read our FAQ page!!!


Repairs policy

We guarantee all of our guns to function as designed. As a reenactor, I understand the abuses that muskets see in the field, and can't really warranty things like the stock, the finish etc. once the gun has been used. What we can and do warranty is the lock, provided that it is maintained properly by the customer and not modified.

Frizzens wear out, that is part of shooting a flintlock. The sparks that you see when you pull the trigger are tiny, red-hot pieces of metal that the flint has just scraped off of the face of the frizzen. Eventually, the case hardened face of the frizzen wears away. In the old days, the local blacksmith would rivet or solder a piece of steel, generally a piece of saw blade, to the face of the frizzen and it would be good as new. Most of the original flintlocks that you see in musums have had the frizzen repaired in this way. What we do is to polish the worn face of the frizzen, then reharden it. We will do this for free to any gun that we have sold.

Springs are covered by the warranty. Even though the hand-forged springs on these guns are vastly superior to the investment cast springs used in most locks today, they will break on rare occasions. Very rare. Out of thousands of guns, we have only had to repair six broken springs due to part failure. We cannot be held responsible for people using the wrong tool to remove a spring. If you use vise grips to remove a spring instead of a spring vice, you WILL break it. Springs obviously damaged by improper disassembly techniques are not covered under the warranty. Yes, we can tell the difference.

We cannot be held responsible for the function of the lock in cases of abuse and neglect. If you do not clean and oil your gun, it WILL rust. This is not the gun's fault, it is the shooter's fault! A muzzleloader is not like a modern gun in that you can come home from the range and throw it in the closet dirty. Black powder fouling is corrosive and starts to create rust almost immediately.

If the lock has been modified, it is not reasonable to expect us to have to cover it under the warranty. Flintlocks are a specialized thing to work on, and very easy to ruin by unqualified individuals. If you are having problems with your lock, please allow us to take care of it in the proper fashion.

Do not remove the breechplug from the barrel. It is not meant to be removed as a part of normal maintainance. The barrel of a gun that is pinned together is not meant to be removed for cleaning either. Each time you remove pins from a stock you risk damaging the stock upon reinstallation.


Returns policy

Please contact us if you wish to return a gun for any reason. For most repairs, we only need the lock and would prefer it if just the lock were shipped to us since UPS has been known to smash a stock or two.

If you recieved a new musket and don't like it for whatever reason, you are welcome to return it in it's new, unfired state for a full refund, less shipping. Again, please contact us first so we will be on the lookout for the package.